Virtual Event Setup

Creating Your Virtual Event

You can create a virtual event from:

• The Start button on your Home page, or Events tab in your account

• Choose Event and proceed through the standard event setup tabs.

For a full walkthrough of creating an event, see:
👉 How to Create an Event in BetterUnite

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Key Differences Between Virtual and In-Person Events

Virtual events typically:

• Use free registration or no ticketing and only Bidder Registration Options
• Sometimes have a livestream or recorded video
• Do not require physical check-in or paddle assignment
• Allow guests to participate in auctions, donations, raffles, and purchases entirely online

Everything else — fundraising tools, communications, checkout, and reporting — works the same.

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Recommended Setup Areas (With Helpful Links)

Rather than configuring everything manually without guidance, we recommend reviewing the related KB articles below as you move through each section.

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Event Basics & Page Content

Set your event name, date/time, goal, media, sponsor logos, and event messaging.

👉 Set Up & Customize Your Campaign Page

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Livestream Setup

Add a live or recorded video for guests to watch during your event.

👉 Livestream Options & Considerations

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Guest Experience & Checkout

Control how guests register, preauthorize cards, access their guest links, and check out.

👉 Understanding the Guest Experience Page

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Tickets (Optional)

Virtual events may use free tickets, sponsorship tickets, or no tickets at all.

👉 Creating Event Tickets

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Event Offers & Fundraising Tools

Add ways for guests to give or participate during your virtual event:

• Fund-A-Need / Giving Levels

• Items for Sale

• Auctions

• Raffles

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Communications & Messaging

Customize automated emails, acknowledgements, reminders, and SMS (if enabled).

👉 Event Communications & Email Settings
👉 Conditional Responses

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Fundraiser Teams (Virtual Tables)

Use Fundraiser Teams to create virtual tables or teams and increase engagement.

👉 Fundraiser Teams & Peer-to-Peer Campaigns

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Advanced Settings

Control donor requirements, visibility, donation limits, tags, labels, and checkout behavior.

👉 Advanced Campaign & Event Settings

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Managing Your Virtual Event

Once your event is live, the Event Dashboard becomes your control center. From here you can:

• Track registrations, donations, and purchases

• Resend guest links

• View and manage guest carts

• Run reports and exports

• Communicate with guests

👉 Manage Event Dashboard Overview

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Sharing Your Virtual Event

You can share your virtual event by:

• Posting the event URL on social media

• Emailing the registration link to guests

• Embedding the checkout or registration link on your website

👉 Sharing & Embedding Your Event