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Can I Let People Who Aren't Attending Participate in my Auction?

Yes, Better Unite does allow people who are not physically present at an event to participate in auctions. 

How to Enable Bidder Registration Options

  1. Navigate to your Event Campaign

  2. Open the Auction and go to Auction Settings

    Screenshot 2026-01-01 at 2.07.49 PM

  3. Enable the Allow Non-Ticketed Bidders Bidder Registration optionScreenshot 2026-01-01 at 2.08.20 PM

  4. Save your changes

OR

  1. Navigate to your Event Campaign

  2. Open Edit Event>Tickets

  3. Toggle on Allow Non-Ticketed Bidders optionScreenshot 2026-01-01 at 2.08.47 PM

Once enabled, BetterUnite will allow anyone to register as a bidder even if they do not have an event ticket.

When to Turn Bidder Registration On

Bidder Registration should be turned on after your auction has been activated:

  • When the auction is set to View Only, supporters can browse items and register early

  • When bidding is opened, registered bidders can immediately place bids

**Please note if you toggle this feature on before you activate your auction, non-ticketed bidders will still be re-directed to their personal bidding page, but there will be no items for them to see which may cause confusion.**

What the Registration Process Looks Like for Online-Only Bidders

For supporters who are not ticketed attendees, the process is simple:

  1. The bidder clicks either the Register button on the Main Campaign page OR they select Register to Bid on the Auction Page and this pop-up appearsScreenshot 2026-01-01 at 2.09.39 PM

  2. If they select Bid Online Only they are asked to enter their contact information (If they select Get Tickets, they are taken to your checkout page.)

    Screenshot 2026-01-01 at 2.25.47 PM

  3. They securely save a payment method (depending on your auction settings)

After Registration: Personal Bidding Page

Once registration is complete:

  • The bidder is automatically redirected to their personal bidding page, also known as their Guest Experience Link

Screenshot 2026-01-01 at 2.27.32 PM

  • They can:

    • View all auction items

    • Place and manage bids

    • Track items they are winning or watching

    • Make donations

This personalized experience makes it easy for online-only bidders to stay engaged throughout the auction.

Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

Let's go do some good.