Payments

Setup and Onboarding

• Setup a Payment Processor

Transaction Management

• Payment Statuses
• Resend Receipts
• How do I find a transaction?
• How do I see transaction details, and what do they mean?
• How do I tag a transaction?
• How can I annotate a transaction?

Recurring Payments

• Recurring Payments
• How do I cancel a recurring payment?

Refunds and Disputes

• Do Payment Processors refund processing fees?
• View a Receipt
• Can I issue a partial refund?

Stripe

• Stripe payout schedules explained
• How do I update my Stripe receipt contact email?
• Stripe Standard to Stripe Express transition on BetterUnite
• Understanding Fee Implications with Stripe Express: Refunds and Disputes
• Stripe Express Merchant Onboarding Guide

PayPal

• PayPal payment processor on checkout form
• PayPal merchant options

Fees and Limits

• Deposit Limits
• How are fees calculated?
• Fair Market Value
• Can I Indicate the Deductible Amount on a Transaction?

FAQ

• What portion of a donation made on BetterUnite is tax deductible?
• What are micro-deposits when making an ACH payment
• Payment can no longer transact?
• Can I transfer a donation between campaigns?
• Do donors get a receipt?
• How can I Import Past Donation History
• Why do I see different totals in my campaign pages?
• Safety and security on BetterUnite