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Can I provide a waitlist for my event?

You can effectively manage a waitlist using a sponsorship without ticket option.

Create a free Sponsorship without Ticket option specifically for your waitlist. This lets you collect interest from waitlist guests without generating an actual event ticket in your guest list.

  • Navigate to Edit Event Sponsorships 

  • Create a free waitlist option by selecting Add > Sponsorship without Tickets
Screenshot 2026-01-10 at 11.40.32 PM
  • Set up the waitlist details, such as
    • Ticket name: Waitlist or Join Our Waitlist

    • Ticket price: $0

    • Ticket quantity: Set this high enough to cover expected interest, or leave it blank to allow unlimited registrations.

Screenshot 2026-01-10 at 11.41.24 PM

To clearly communicate the waitlist experience to guests:

  • Navigate to Edit Event > Page Design > Customize Labels, then update the appropriate labels, such as:

  • Customize the Label for "Free" Ticket to RSVP or Join

Screenshot 2026-01-10 at 11.55.41 PM

  • Customize the Label for Sponsorship Section to Join the Waitlist

Screenshot 2026-01-10 at 11.55.34 PM

This ensures supporters understand they are signing up for the waitlist rather than purchasing an event ticket.

Screenshot 2026-01-10 at 11.50.58 PM


Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

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