Can I provide a waitlist for my event?

NOTE: We now recommend using the newer **Ticket Waitlist** feature, which is designed specifically for this scenario. You’re still welcome to review the solution below for additional or alternative options.

*** If you do not have Premiere or Event Premier you can follow the below steps as an alternate solution. ***

Create a free Sponsorship without Ticket option specifically for your waitlist. This lets you collect interest from waitlist guests without generating an actual event ticket in your guest list.

Navigate to Edit Event > Sponsorships
Create a free waitlist option by selecting Add > Sponsorship without Tickets

Set up the waitlist details, such as
- Ticket name: Waitlist or Join Our Waitlist
- Ticket price: $0
- Ticket quantity: Set this high enough to cover expected interest, or leave it blank to allow unlimited registrations.

To clearly communicate the waitlist experience to guests:

Navigate to Edit Event > Page Design > Customize Labels, then update the appropriate labels, such as:

Customize the Label for "Free" Ticket to RSVP or Join

Customize the Label for Sponsorship Section to Join the Waitlist

This ensures supporters understand they are signing up for the waitlist rather than purchasing an event ticket.

Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

Let's go do some good.

Can I provide a waitlist for my event?

Yes, Waitlisting is available on Premiere and Event Premiere plans. If you do not have Premier or Event Premier you can follow the below steps as an alternate solution.

Need Additional Help?