Event Items Permissions: How to Provide Exclusive Items for Sale
With the new permissions feature, you can now restrict viewing or purchasing on all or a specific set of event items for sale to specific ticket holders. A basic example of use for this feature may be if you wanted to offer some of your items exclusively to your sponsors before opening it up to the rest of your guests or public.
Let's review how you can add restrictions to your event items below.
First go to your edit event page, click Event Offers tab, and select Add Restictions button in the Event Offer Restrictions section.
You will be taken to the Event Access Settings page where you can configure the event offer access restrictions, along with other access settings.
Click the link to add a new rule (see example below).
When you are adding or editing a rule, you will provide the following pieces of information:
1) Who can perform action: this is a list of all available tickets for your event. You can select one or more tickets where this rule will apply. You must select at least one ticket.
2) Type of restriction: for auction permissions, this drop down will give two options: "Can View" or "Can Purchase". Choose the option you want to create a restriction for in this rule.
3) Action to be performed on: this is a list of all of your event items for sale. The previous selections on the ticket holder and the action type will be applicable to the items you select in this list. You are basically indicating which items you want to restrict in this rule.
After your configure your rule, it might help to validate it if you simply read it from left to right, starting with the word "Only". E.g. "Only Sponsor ticket holders can view 'dinner for 2' event item for sale".
Application of rules
Event items are displayed in several places in BetterUnite, and your rules will be applied wherever they are displayed to the public pages.
1) Guest Page: this is the page that your guests use to view and purchase event items after they register. When displaying the items to guests, we will first validate if the item has any "view" restrictions on it based on the rules you may have configured. If there are any restrictions, then we will validate if the current user is in any of the ticket holders given view rights to the item. If the guest is not in the list of allowed ticket holders, the item will not be displayed.
Example: In the above configuration, we can see that Sponsor ticket holder ("Sponsor Smith" below) can view the event item for sale titled "Dinner for 2", whereas the regular ticket holder ("Regular Blair" below) can not view these restricted items:
2) Public Event Offers Page: this is the page that is linked from your event landing page. Its the public facing event offers page displaying your event items. If there any view restrictions on an event item, this item will no longer be displayed in the public page because we don't know who the visiting user is.
In the example above, you can see that the Dinner for 2 item is not displayed because there is a restriction on this item to only show them to Sponsor ticket holders. Since a public user doesn't have this information for us, they won't see these items until they visit their guest page and if they are a sponsor ticket holder.
Purchase Restrictions
The above information and examples were for restricting viewing. You can also restrict purchasing. If you only restrict purchasing on event item(s), then these items will be viewable to public and every ticket holder (unless you have another rule restricting this of course), however, when a guest tries to purchase the item and is not in the allowed list of ticket holders, then they will receive a message indicating that their registration does not allow purchase at the moment. If viewing the item in the public view, the link will not be active and user won't be able to add it to their purchase list in check out page.