General Decline When Processing a Payment

When a donor experiences a General Decline Error during check-out, this is typically indicates that the processor or the bank has declined it. This could be because of not available funds, or another reason that we are not provided.

If the Donor thinks their card should not be declined, they can contact BetterUnite at support@betterunite.com 

Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

Let's go do some good.