How do I Remove or Cancel a Guest / Ticket?

To remove a ticket, you first need to locate the ticket purchase, and then refund/delete the purchase to remove the guest tickets that were part of that transaction.

• One way to find the transaction: Go to Giving and click on Transactions.

• Search for purchaser and click the $ amount to pop up the transaction details.

• Once in the pop up window, click on Delete Offline Payment  (or Refund Payment if this was an online payment) to delete the transaction.

Need Additional Help?

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