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How do I view if a contact is up to date on their membership?

Contact Page

  • When one of your supporters signs up for a membership plan, they become subscribers to the plan. A subscription record is created and updated as payments are processed automatically on a recurring basis. 
  • The subscription records are also shown on the member's contact record page and, for each subscription, a status of whether they are up to date or not is displayed.

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Membership Management

  • Another way to see all past due or failing subscriptions is on the Membership page. Click Contacts in the top navigation menu, and select Membership Management

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  • On the Membership Management page, click Subscriptions.
  • You will be able filter based on various statuses to view all subscriptions and relevant information, including payment status. 

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Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

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