How to maximize the number of guests who register a card on file prior to my event?
The best way to ensure more guests register a card on file prior to your event is through clear and timely communication. Learn about two strategies in this article.
Authorize Card Reminder Email
- Send an automated or scheduled reminder email prompting guests to pre-authorize their card. The Authorize Card Reminder email includes a direct button for each guest to authorize their card.
- Position the message as a convenience: registering early speeds up check-in and checkout.

- For more in-depth information about suggested communications, review the Event Communications: Email Suggestions article here.
Text Message Reminders
- Follow up with a reminder text to guests who have not yet registered a card. A unique guest experience link is included at the end of every text message, based on your settings.
- Keep the message short and action-oriented.
- Texts are especially effective closer to the event date when immediacy is key.

Pro-Tip: Frame the communication around guest convenience: faster entry, easier bidding, and smoother checkout. This increases compliance and reduces day-of delays.
- For more in-depth information about suggested communications, review the Event Communications: Text Suggestions article here.
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