Managing Subscription Billing and Duplicated Membership Plans

Why won't a duplicated monthly membership allow recurring payments?

A duplicated membership plan can keep the prior subscription period dates. If the plan still ends on the old date, recurring payments will not continue as expected. Update the plan's subscription period and keep billing set to monthly auto-renew.

How do you update the duplicated subscription plan?

1. Go to Contacts → Membership Management →  Plans.
2. Open the duplicated membership plan for editing.
3. confirm the billing cycle is Charge Every 1 Month.
4. Under Renewal, select Auto-renew until cnacelled.
5. Open Advanced Options → Subscription Period.
6. Update the Start Date and End Date to the new membership year. 
7. Save the plan.
8. Make sure the updated plan is the one offered on the sign-up page before activating or sharing it. 

How does the subscription period work with billing?

A custom subscription period uses fixed dates, and billing can remain separate from that membership period. Setting the renewal to Auto-renew until cancelled keeps monthly billing going instead of stopping after a fixed number of cycles.

What happens when you edit a plan?

Editing a plan affects new subscriptions. People. who are already subscribed keep their existing terms.