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Get Started - Navigate your Account

Learn where and how to find everything within your BetterUnite account.

Welcome to BetterUnite, in this article we'll give you a quick tour of your account and show you where everything is located. Let's start with the home dashboard. Scroll down to see written instructions or view the below video. 

 

Dashboard 

  • The home dashboard is the central hub for all activities.
  • Here you can monitor your fundraising trends to see your progress. 

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  • Track or assign activities. 

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  • View donor and donation statistics under the At a Glance tab. 

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  • Quickly access all of your active campaigns or use the Start button to begin a new campaign of any type.  

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  • Remember, in BetterUnite, all webpages you create are called Campaigns. 

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Reports 

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  • Here you can access and utilize already curated reports in your report center or create your own custom reports.

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Better.AI

  • On the Better.AI page you can turn on and explore the AI tool that lives within your private BetterUnite account. 

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Resources 

  • If you need more help or information, head over to the resources and education center. 

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  • Here you'll find, training videos, knowledge base articles, past and upcoming webinars. 

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  • Additional event and account services are also available in this drop down. 

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Menu Bar

  • Other features and modules within your account can be accessed through the top menu bar. 
  • Under giving, you can view and manage all transactions, recurring payments, pledges and grants. 

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  • Under contacts you can:
    • Access and utilize your Contacts & Donor Management
    • Handle Memberships or recurring giving programs.
    • Create volunteer sign-up pages and track volunteer hours.
    • Utilize tools such as, Outreach Lists and Messaging. 

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Settings Page

  • Access the settings page by clicking on the gear icon in the top right corner. 

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  • On this page you can:
    • Choose your payment processor on the online funding tab.
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    • Add as many users as you need.
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    • Setup your profile.
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    • Configure any integrations. 
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    • Create custom contact fields. 
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    • Change to a different pricing model. 

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  • For additional help within the support center, you can find our demo and training videos. 
  • You can also contact our support team, support@betterunite.com or you can reach out to your account manager with any questions. 

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  • You can also opt into any short term offers that we have available, such as our free data migration offer displayed here. 

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Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

Let's go do some good.