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Remove a Guest's Card-On-File

In order to remove a card that a guest has preauthorized, please following the steps below. Although there are several ways to get to this information, steps below should be the fastest route.

  • On your Manage Event page click on Guest List. 

Screenshot 2024-07-31 101310

  • Locate the guest, and click on View Guest.

Screenshot 2024-07-31 101334

  • Then click on Edit Guest.

Screenshot 2024-07-31 101347

  • In the blue pop up window, note the "Authorize Card" section showing the Credit Card button. Click this button, and click the Remove Card option.
  • This will remove the card-on-file associated with that guest record, and the guest will be free to re-authorize another card.

Screenshot 2024-07-31 101257


Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

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