Campaign Communications for Online Fundraisers

This article covers communication options for online fundraisers specifically, not events or auctions. Please refer to Event Communications if you're looking for event specific communication options.

• In the Fundraiser Dashboard page, click on Event Fundraiser under the Action Center.

• Under the Communications Tab, you can edit your various communications content that goes out to your donors.

• Default Email Note: You can provide a custom message to your donors when they complete their contribution. This message is sent when a purchase or a donation is paid.  Please note that if the purchase was made within an event (e.g. auction item, fund-a-need etc.), then the event purchase notification will instead be sent to your guests. 

• Email Banner Image: You can add a banner image at the top of all automated emails sent to your donors and guests. The maximum width for these emails is 600px, with the height automatically adjusted to maintain the aspect ratio. Please ensure your image looks good at this width. Optional. Max Width: 600px.

• Fundraiser Specific Contact Information:  By default, the contact information in your organization profile will be displayed on the Fundraiser unless you enter contact information specific to this fundraiser.

• Purchase Notification:  In this section, check this box If you want to be notified as transactions are processed.
• Notification Recipients:  In this section you can nominate up to 5 email addresses for the purchase notifications to be sent to. When any transaction is processed for this campaign all the nominated email addresses will receive a notification

• Guest Status Updates: Get notifications when a guest attendance status is updated. You can pick in choose which notifications you receive. The options are Not Attending, RSVP'ed Checked In and Checked Out. You can get notifications for all of statuses, some of them or none of them. 

• When you are done with all your communication content press SAVE.

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