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Pledge Payment Charge to Guest Cart

If the pledger is a guest, then you can add the pledge amount to the guest's cart and process the payment that way to fulfill the pledge.  Please also see Event Pledges article for reference.

  • Once a pledge is added to the system, you can go to your Guest Carts page under your Action Center as shown below. 

Screenshot 2024-07-25 101107

  • Click on Pledges Tab in your Guest Carts Page.

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  • This window shows you all the pledges associated with this campaign and a as a default, it will be filtered for pledges that are not paid yet and that are outstanding. You can also filter it for pledges that are fully paid by ticking the Paid Box.
  • In the example below, since the email address is recognized as a guest that has a ticket for this event, it shows a link Check Out. This action will calculate the remaining amount left on the total pledge, and apply the outstanding amount to the guest's cart.

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  • You will be directed to the Check Out page, where the remaining pledge amount will be loaded up. 
  • If the donor has pre-authorized a card, you can charge the card on file, if they have not you will need to enter in the card information. 

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Need Additional Help?

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