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Pledge Payment Charge to Guest Cart

To fulfill a pledge for a guest, add the pledge amount to the guest's cart via the Guest Carts page and process the payment from there.  Please also see Event Pledges article for reference.

  • Once a pledge is added to the system, you can go to your Guest Carts page under your Action Center as shown below. 

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  • Click on Pledges Tab in your Guest Carts Page.

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  • This view shows all pledges associated with this campaign. By default, it is filtered to show only outstanding, unpaid pledges. To view fully paid pledges, tick the Paid box.
  • When the guest's email address is recognized as belonging to a ticket holder for this event, a Check Out. This action will calculate the remaining amount left on the total pledge, and apply the outstanding amount to the guest's cart.

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  • You will be directed to the Check Out page, where the remaining pledge amount will be loaded up. 
  • If the donor has pre-authorized a card, you can charge the card on file, if they have not you will need to enter in the card information. 

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Need Additional Help?

Our team is always happy to help — reach out to support@betterunite.com

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