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Membership Management Overview

BetterUnite's Membership Management module takes the work out of creating and setting up your membership program and automates your recurring payment processing.

Overview

  • You can manage your membership-related functions and settings in the Membership Center (Contacts > Membership Management).
  • On the Overview page, you can see a graphic view of Actual and Forecast revenue from your overall membership program, as well as other relevant metrics.

Screenshot 2024-07-02 at 1.19.56 PMPlans

  • You can create Membership Plans that define the amount, frequency, and duration of recurring payments when someone subscribes to the plan.
  • For further details on Membership Plans refer to the help article Membership: Plans

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Sign Up Forms

  • You can provide access to these plans by creating Membership Sign-up Pages and inviting or providing access to potential members to this page.
  • For more details on Membership Sign Up Pages, refer to the help article Membership - Sign Up Pages

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Subscriptions

  • When someone agrees to purchase a membership plan by signing up and providing their payment information, they become a Subscriber to that membership plan, and a subscription record is created for that member/contact.
  •  Refer to the help article below for more details on Subscriptions. Membership - Subscriptions

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Payments

  • You can manage the subscriptions and subscribers to your organization on the Membership Management page under the Subscriptions tab.
  • Once a subscription record is created, it is updated as payments are processed on a recurring basis. In addition, the subscription record and the status for each subscription are visible on the member's contact record.
  • The Membership Center page also displays a tab that shows all the Successful, Scheduled, and Failed payments and invoice information. You can filter this page by contact, membership plan, and dates.
  • For further details on Membership Payments, refer to the help article Membership: Payments and Invoices.

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Settings

  • Membership Center also provides Setting Options. Within these setting options, you can modify the Member Notifications to allow Members to update contact information on the member portal.
  • On this page, you can also manage failed payments for subscriptions. For further details on Settings, refer to the help article Membership: Settings.

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Need Additional Help?

We're here to assist you in any way we can. Don't hesitate to reach out to support@betterunite.com

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